Quotes on Leadership
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My friend read this in a Chick Fil A book about how they empower their restaurant owners (operators):
“We draw certain lines in the sand where principles are involved, and we expect those lines to be respected. But we don’t mind if Operators push their way right up to that line. We’d rather restrain mustangs than kick mules!”
“We encourage people to think and to experiment under reasonable circumstances. When you have a dynamic atmosphere, you never know where great ideas will come from. They just come.”
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Sydneyolin.com 
Oh yea! Love those quotes. Good stuff.
Comment by tony morgan April 30, 2008 @ 4:19 pm